Certificates (residence, non-residence, concordance) in Murcia — Appointment

Procedure information

COMMON REQUIREMENTS

Application completed on the free official form EX-15(pdf), original and copy, specifying the reason why the certificate is needed.
Appointment confirmation: Submit a printout or a mobile phone screenshot.
Fee model 790 (code 012) of the Directorate-General of the Police, paid at any bank. The form must be downloaded directly from the Internet at the following link: https://sede.policia.gob.es:38089/Tasa790_012/ On the fee form you must select “Certificates or reports issued at the request of the interested party”. The fee payment document CANNOT be photocopied.

SPECIFIC REQUIREMENTS

CERTIFICATE OF RESIDENCE: This is a personal procedure. The interested party must attend.

Valid passport or original identity document of your country of origin (the latter only for citizens of EU countries).
Valid Spanish residence card, or if expired, a copy of the application for renewal of said residence.

CERTIFICATE OF NON-RESIDENCE: This is a personal procedure. The interested party must attend.

Valid passport or original identity document of your country of origin (the latter only for citizens of EU countries).
Proof of entry into Spain if you entered the Schengen area through another country.

CERTIFICATE OF CONCORDANCE: For cases where a NIE number was held and a national identity document DNI is now held.

Valid Spanish DNI.
If the application is made by power of attorney, a legalised notarial power of attorney must be provided, translated if the notary who issued it is not in Spain, and a legalised copy of the DNI.

Show original Spanish text

The text below comes from the Spanish Administration and is shown in Spanish as the legal source. The translation is for guidance only.

REQUISITOS COMUNES

• Solicitud cumplimentada en modelo oficial gratuito EX-15(pdf), original y copia, especificando el motivo de la necesidad del certificado.

• Justificante de la cita: Se presentará impreso o captura de pantalla del teléfono móvil.

• Tasa modelo 790 (código 012) de la Dirección General de la Policía, abonada en cualquier entidad bancaria. El impreso se debe descargar directamente de Internet desde el siguiente enlace:https://sede.policia.gob.es:38089/Tasa790_012/ Se debe señalar en la tasa “Certificados o informes emitidos a instancia del interesado” El documento de abono de tasas NO se puede fotocopiar.

REQUISITOS ESPECÍFICOS

CERTIFICADO DE RESIDENCIA: Se trata de un trámite personal. Debe acudir el interesado.

• Pasaporte en vigor o documento original de identidad de su país de origen (este último solamente para ciudadanos de países de la UE).

• Tarjeta de residencia en España en vigor o si se encuentra caducada copia de la solicitud de la renovación de dicha residencia.

CERTIFICADO DE NO RESIDENCIA: Se trata de un trámite personal. Debe acudir el interesado.

• Pasaporte en vigor o documento original de identidad de su país de origen (este último solamente para ciudadanos de países de la UE).

• Justificante de entrada en España si entró en territorio Schengen por otro país.

CERTIFICADO DE CONCORDANCIA: Para el supuesto de que se haya tenido número de NIE y ahora se disponga de documento nacional de identidad DNI.

• DNI en vigor español.

• Si la solicitud se realiza mediante apoderamiento se aportará poder notarial legalizado y traducido si el notario que lo realizó no está en España, y copia legalizada del DNI.

Spanish version retrieved on July 26, 2026.

This information is provided for convenience only and may be inaccurate or outdated. Always verify the current official information on the Administration's website.

Clear price

€14.99per appointment

+€5.00 if you pick a specific office

You pay nothing up front. You're only charged when we secure your appointment

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You pay nothing up front. You're only charged once we've secured your appointment: at that point you confirm payment to lock in your slot.

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Offices in Murcia6

Available in these provinces32

Other procedures

FAQ

Frequently asked questions

How does your service work?

We search and book your appointment with the details from the form. After you submit, we text you a tracking link so you can check status, make changes or cancel. When a slot opens, we book it in your name and notify you. We are a private service: we do not sell appointments and we are not the government.

How long does it take to get an appointment?

It depends on the procedure and province. We search 24/7; often a slot appears within days, but busy offices or constraints (a specific office…) can take longer.

How much does it cost?

The fee is €14.99 (VAT included) for any available office — the fastest option. Choosing a specific office adds €5.00 (total €19.99). You only pay if we secure your appointment. Official government fees are not included.

Do I have to pay before I have the appointment?

No. First we book the appointment; then you pay.

Can I cancel or change my request?

Yes. After you submit, you get a tracking link by SMS: from there you can check status, edit your details or cancel. To change procedure, province or office: cancel and start a new request.

I already have a pending appointment. Can I still use the service?

If you already have an active appointment for the same procedure, the office usually blocks another. Cancel yours first, then start the search with us.

Can I keep searching on my own?

Yes. If you get an appointment first, cancel your request from the tracking link so we do not book another one with your details.

What documents do I need?

It depends on the procedure and province. The procedure page includes the official information. We are not a law firm or administrative agency.