Issue/renewal of asylum applicant documents in Murcia — Appointment

Procedure information

It is recommended to check the document expiry date to avoid becoming undocumented.

IMPORTANT: For families, each member of the household must obtain a separate appointment.

Applicant's rights

to be documented as an applicant for international protection;
to free legal assistance and an interpreter;
to have their application communicated to ACNUR;
to the suspension of any return, expulsion or extradition procedure that could affect the applicant;
to know the content of the file at any time;
to healthcare under the conditions stated;
to receive specific social benefits on the terms set out in this Law.

Applicant's obligations

to cooperate with the Spanish authorities in the procedure for granting international protection;
to submit, as soon as possible, all elements that, together with their own statement, support their application. Among others, they may submit documentation on their age, past — including that of related relatives — identity, nationality or nationalities, previous places of residence, previous applications for international protection, travel itineraries, travel documents and reasons for requesting protection;
to provide their fingerprints, allow themselves to be photographed and, where applicable, consent to their statements being recorded, provided they have been previously informed of the latter;
to inform of their address in Spain and any change thereto;
likewise, to inform the competent authority or appear before it when required in relation to any circumstance of their application.

Show original Spanish text

The text below comes from the Spanish Administration and is shown in Spanish as the legal source. The translation is for guidance only.

Se recomienda comprobar la fecha de expiración del documento para evitar la situación de indocumentación.

IMPORTANTE: En casos de familias deberá obtener una cita por cada uno de los miembros de la unidad familiar.

Derechos del solicitante:

• a ser documentado como solicitante de protección internacional;

• a asistencia jurídica gratuita e intérprete;

• a que se comunique su solicitud al ACNUR;

• a la suspensión de cualquier proceso de devolución, expulsión o extradición que pudiera afectar al solicitante;

• a conocer el contenido del expediente en cualquier momento;

• a la atención sanitaria en las condiciones expuestas;

• a recibir prestaciones sociales específicas en los términos que se recogen en esta Ley.

Obligaciones del solicitante:

• cooperar con las autoridades españolas en el procedimiento para la concesión de protección internacional;

• presentar, lo antes posible, todos aquellos elementos que, junto a su propia decleración, contribuyan a fundamentar su solicitud. Entre otros, podrán presentar la documentación de que dispongan sobre su edad, pasado -incluido el de parientes relacionados-, identidad, nacionalidad o nacionalidades, lugares de anterior residencia, solicitudes de protección internacional previas, itinerarios de viaje, documentos de viaje y motivos por los que solicita la protección;

• proprocionar sus impresiones dactilares, permitir ser fotografiados, y en su caso, consentir que sean grabadas sus declaraciones, siempre que hayan sido previamente informados sobre este último extremo;

• informar sobre su domicilio en España y cualquier cambio que se produzca en él;

• informar, asimismo, a la autoridad competente o comparecer ante ella, cuando así se les requiera con relación a cualquier circunstancia de su solicitud.

Spanish version retrieved on July 26, 2026.

This information is provided for convenience only and may be inaccurate or outdated. Always verify the current official information on the Administration's website.

Clear price

€14.99per appointment

+€5.00 if you pick a specific office

You pay nothing up front. You're only charged when we secure your appointment

Ready to get your appointment?

You pay nothing up front. You're only charged once we've secured your appointment: at that point you confirm payment to lock in your slot.

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Offices in Murcia6

Available in these provinces27

Other procedures

FAQ

Frequently asked questions

How does your service work?

We search and book your appointment with the details from the form. After you submit, we text you a tracking link so you can check status, make changes or cancel. When a slot opens, we book it in your name and notify you. We are a private service: we do not sell appointments and we are not the government.

How long does it take to get an appointment?

It depends on the procedure and province. We search 24/7; often a slot appears within days, but busy offices or constraints (a specific office…) can take longer.

How much does it cost?

The fee is €14.99 (VAT included) for any available office — the fastest option. Choosing a specific office adds €5.00 (total €19.99). You only pay if we secure your appointment. Official government fees are not included.

Do I have to pay before I have the appointment?

No. First we book the appointment; then you pay.

Can I cancel or change my request?

Yes. After you submit, you get a tracking link by SMS: from there you can check status, edit your details or cancel. To change procedure, province or office: cancel and start a new request.

I already have a pending appointment. Can I still use the service?

If you already have an active appointment for the same procedure, the office usually blocks another. Cancel yours first, then start the search with us.

Can I keep searching on my own?

Yes. If you get an appointment first, cancel your request from the tracking link so we do not book another one with your details.

What documents do I need?

It depends on the procedure and province. The procedure page includes the official information. We are not a law firm or administrative agency.