Biscay

Police — issue/renewal of statelessness documents in Biscay — Appointment

POLICÍA-EXPEDICIÓN/RENOVACIÓN DE DOCUMENTOS DE SOLICITUD DE APATRIDIA

Get an appointment for Police — issue/renewal of statelessness documents in Biscay. Official information, available offices and automatic booking.

Procedure information

WARNING:

Only the person named on the appointment will be attended. The prior appointment ticket can only be collected up to 30 minutes before the assigned time.

It is recommended to check the document issue date.

Applicant's rights

  • To be documented as a statelessness applicant.
  • Free legal assistance and an interpreter.
  • To have their situation communicated to UNHCR.
  • Suspension of any return, expulsion or extradition affecting the applicant.
  • To know the file contents at any time.

Applicant's obligations

  • Cooperate with Spanish authorities in the statelessness procedure.
  • Submit as soon as possible all elements supporting the application, including documentation on age, background, identity, nationality, previous residence, other protection requests, travel and reasons for seeking protection.
  • Provide fingerprints, allow photography and, where applicable, consent to recorded statements when previously informed.
  • Report address in Spain and any changes.
  • Inform or appear before the competent authority when required.
  • Accessibility
  • Legal notice
  • Contact

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Clear price

€14.99per appointment

+€5.00 if you pick a specific office

You pay nothing up front. You're only charged when we secure your appointment

Ready to get your appointment?

You pay nothing up front. You're only charged once we've secured your appointment: at that point you confirm payment to lock in your slot.

FAQ

Frequently asked questions

How does your service work?

We search and book your appointment with the details from the form. After you submit, we text you a tracking link so you can check status, make changes or cancel. When a slot opens, we book it in your name and notify you. We are a private service: we do not sell appointments and we are not the government.

How long does it take to get an appointment?

It depends on the procedure and province. We search 24/7; often a slot appears within days, but busy offices or constraints (a specific office…) can take longer.

How much does it cost?

The fee is €14.99 (VAT included) for any available office — the fastest option. Choosing a specific office adds €5.00 (total €19.99). You only pay if we secure your appointment. Official government fees are not included.

Do I have to pay before I have the appointment?

No. First we book the appointment; then you pay.

Can I cancel or change my request?

Yes. After you submit, you get a tracking link by SMS: from there you can check status, edit your details or cancel. To change procedure, province or office: cancel and start a new request.

I already have a pending appointment. Can I still use the service?

If you already have an active appointment for the same procedure, the office usually blocks another. Cancel yours first, then start the search with us.

Can I keep searching on my own?

Yes. If you get an appointment first, cancel your request from the tracking link so we do not book another one with your details.

What documents do I need?

It depends on the procedure and province. The procedure page includes the official information. We are not a law firm or administrative agency.