Most-searched procedures

Information by videoconference (remote)

INFORMACIÓN POR VIDEOCONFERENCIA (No presencial)

Procedure information

This Immigration Office offers the possibility of providing information on immigration procedures by videoconference. That is, the appointment will take place through an electronic device (PC, mobile phone or tablet), so you will not need to travel to the corresponding office.

If you request an information appointment by videoconference, make sure

  • That you have a device with Internet access, an up-to-date web browser, a microphone and/or a webcam. When you connect to the room you must allow access to your camera and/or microphone; otherwise you will not be seen or heard. - That you provide a valid email address. When the time of your appointment arrives you will receive an email with a link to access a videoconference room.

Clear price

€14.99per appointment

+€5.00 if you pick a specific office

You pay nothing up front. You're only charged when we secure your appointment

Ready to get your appointment?

You pay nothing up front. You're only charged once we've secured your appointment: at that point you confirm payment to lock in your slot.

Available in these provinces1

Every procedure is handled by province. Pick yours to see the available procedures and offices and to book your appointment.

FAQ

Frequently asked questions

How does your service work?

We search and book your appointment with the details from the form. After you submit, we text you a tracking link so you can check status, make changes or cancel. When a slot opens, we book it in your name and notify you. We are a private service: we do not sell appointments and we are not the government.

How long does it take to get an appointment?

It depends on the procedure and province. We search 24/7; often a slot appears within days, but busy offices or constraints (a specific office…) can take longer.

How much does it cost?

The fee is €14.99 (VAT included) for any available office — the fastest option. Choosing a specific office adds €5.00 (total €19.99). You only pay if we secure your appointment. Official government fees are not included.

Do I have to pay before I have the appointment?

No. First we book the appointment; then you pay.

Can I cancel or change my request?

Yes. After you submit, you get a tracking link by SMS: from there you can check status, edit your details or cancel. To change procedure, province or office: cancel and start a new request.

I already have a pending appointment. Can I still use the service?

If you already have an active appointment for the same procedure, the office usually blocks another. Cancel yours first, then start the search with us.

Can I keep searching on my own?

Yes. If you get an appointment first, cancel your request from the tracking link so we do not book another one with your details.

What documents do I need?

It depends on the procedure and province. The procedure page includes the official information. We are not a law firm or administrative agency.